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Publications

28 Feb

I have a background in psychology and for many years I’ve been interested in what psychology research can tell me about motivation. I’ve thought about this topic a great deal, researched it, and written about it. I’m interested in how the research can help me get to the bottom of questions like: how can I motivate myself to achieve something I really want to achieve? How can I motivate a sports team to train harder, to try harder? How can I motivate a work team to achieve higher levels of performance?

19 Feb

We’ve all heard about the wage underpayments that occurred at the 7-Eleven franchise. The Fair Work Ombudsman (FWO) was receiving complaints about this franchise for years, but it all seemed to explode in 2014, when the FWO conducted audits of twenty 7-Eleven stores. The FWO found breaches in 19 of the stores, and serious wage underpayments occurring in 7 of the 20 stores. After that, it seemed every week we were hearing about wage underpayments.

10 Aug

We had a query from a frustrated manager:  Why is it so hard to find good staff? I have had so many bad experiences. Most recently, I interviewed someone for a retail sales position. She came across really well in the interview, bubbly, had all the right answers to questions. And the two reference checks I did for her were both positive. But after she started, I soon realised it was a recruitment failure. She would often come in late, or call in sick on a Monday, our busiest day. When she was working, she would always do the minimal and I was always finding work left unfinished.